Fumerie Parfumerie is committed to ensuring that your items arrive safely and in a timely manner. To that end, we have partnered with the United States Postal Service (USPS) in order to offer you a wide array of affordable and reliable shipping options.
Standard Domestic Shipping
As a thank you to our customers for choosing Fumerie Parfumerie, we are proud to offer free standard shipping on all domestic orders of $100.00 USD or more. In order to take advantage of this offer, simply select Free USPS Ground as your shipping option at checkout. This offer only applies to orders shipped to addresses located within the contiguous United States. Free shipping is not available to Alaska or Hawaii at this time.
Domestic orders less than $100 will be charged a shipping fee based on the weight of the package, the value of the item and the destination. All shipping fees are automatically calculated by USPS at checkout. We do not add extra charges on top of the carrier charges.
Sample Order Shipping
Select the USPS First Class Mail (Samples Only) shipping option at checkout if you are placing a samples-only order. Sample shipping to the United States is $4.00. Sample Order shipping can also be used when ordering monthly samplers. If you select the Sample Order Shipping option and include anything other than samples or samplers in your order, your order will be delayed until a valid shipping option is selected. Please note, books cannot be shipped using this shipping option.
We offer shipping via USPS Media Mail specifically for books or magazines. Please do not select the Media Mail shipping option if you are ordering anything other than books and magazines. If your order contains any items that cannot be shipped via Media Mail (per USPS guidelines), your order will be delayed as we contact you via email and decide on an appropriate shipping method for your order. In many cases, an additional transaction is required in order to pay the additional balance after the shipping method is changed.
Most of our shipping rates are calculated at checkout and based on the destination. If you would like to calculate shipping costs, simply proceed to checkout and select your desired shipping option. A total will automatically be calculated for your order. Sample orders are assessed a flat rate per order. Domestic sample orders are $4.00 per order and Canadian sample orders are $8.00 per order.
All products are carefully packaged to ensure that your item arrives in factory condition. Items are individually wrapped in tissue, bubble wrap and surrounded by packing peanuts. If your item arrives damaged, please email us at email@example.com. Sample orders are shipped in small boxes. All samples are packed in zip-top bags and wrapped in tissue paper. Monthly samplers are packed in drawstring bags and wrapped in tissue paper.
Shipping to An Address Other Than Your Billing Address
In order to protect our customers from credit card fraud, we require that all orders placed online ship to the billing address. If you would like to have your order shipped to an address other than your billing address, you can place an order by phone by calling 234-386-3743.
Canadian orders ship via USPS First Class International. Shipping to Canada is $20.00 per order. Customers will be responsible for paying all taxes, duties and fees associated with the order. Canadian sample orders are charged a flat rate of $8.00 per order and shipped via USPS First Class International. Final delivery is handled by Canada Post.
We are currently ship to the following countries: Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Kingdom, Vatican City State (Holy See).
Shipping options available for these countries include First Class International for $25.00 and Priority International for $50.00. We also offer discounted shipping rates for orders that contain only samples. These special shipping options are labeled as such and can only be used for sample orders. Customers will be responsible for paying all taxes, duties and fees associated with the order. Fumerie is not responsible for any delays or the potential seizure of items by custom agents. Please note that Fumerie reserves the right to adjust shipping charges based on actual shipping cost, specifically pertaining to large orders or orders shipping to remote locations. We will always contact you for your approval before making any changes to your order.
If you do not see your country listed, please contact us at firstname.lastname@example.org.
Returns & Exchanges
We do not accept returns or exchanges under any circumstances. All sales are final, including items purchased as gifts and subscriptions. We encourage customers to take advantage of our sample program in order to ensure that the fragrance you choose will be a good fit.